777jj Privacy Policy — Your data is our responsibility

01Introduction

777jj is a trusted online gaming platform committed to providing players in Bangladesh with a safe, transparent, and enjoyable experience. Our privacy policy is an important part of that commitment.

This policy details how 777jj collects your personal information, why it does so, where and for how long it is stored, who it may be shared with, and what rights you have over your data. We believe transparency is the foundation of trust between us and our users.

777jj operates under an international gaming license and follows industry-leading security standards to protect your personal data. Your privacy is not just a compliance requirement for us — it is a core responsibility.

02What Information Is Collected

777jj collects two types of information from you — what you provide directly, and what is generated automatically through your use of the platform. The details are outlined below:

03How Information Is Collected

777jj collects your information in several ways. Each method is described below:

• Registration Form: The name, email address, mobile number, and date of birth you provide when creating an account.
• KYC Verification Process: A copy of your national ID, passport, or driving licence for identity verification.
• Payment Transactions: Mobile banking numbers and transaction references at the time of deposits and withdrawals.
• Platform Usage: The games you play, how long you play, and how much you wager are all recorded automatically.
• Customer Support: Information provided when contacting us via live chat or email.
• Cookies & Tracking: Technical information collected automatically when you visit the website.
• From Third Parties: Information received from payment gateways or identity verification agencies.

04Use of Data

777jj uses your information only for specific, legitimate purposes. We never use your data for unnecessary purposes or sell it to third parties. A full list of how we use your information is provided below:

• Creating, managing, and securing your account.
• Completing the KYC verification and age confirmation process.
• Processing deposits, withdrawals, and other financial transactions.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Determining eligibility for promotional offers and bonuses.
• Providing customer support services and resolving complaints.
• Managing responsible gaming tools and monitoring addiction risk.
• Continuously improving platform quality and user experience.
• Meeting legal and regulatory obligations.
• Sending personalized offers and marketing communications where consent has been given.

05Data Sharing Policy

777jj never sells your personal data. However, in certain circumstances, it may be necessary to share information with trusted third parties. In every case, data protection is guaranteed:

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• KYC Service Providers: Your information may be shared with approved third-party organisations for identity verification purposes.
• Game Software Provider: Only the limited information necessary to facilitate gameplay is shared.
• Legal Authorities: Information may be required to be disclosed by court order or at the request of a regulatory authority.
• AML/Anti-Fraud Agencies: Information may be disclosed to relevant authorities to investigate suspicious activity.

06Cookie Policy

Cookies are small files stored on your device that help 777jj remember your preferences and session details. We use three types of cookies:

• Essential Cookies: Login sessions, security tokens — these cannot be disabled as they are essential to keep the platform running.
• Functional Cookies: Language preferences, theme settings — used to enhance your experience.
• Analytics Cookies: Helps us understand which parts of the website are used most. These can be disabled.

07Data Protection Measures

777jj follows the highest industry standards to protect your information. Our security infrastructure is continuously updated and tested.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Database: Stored data is encrypted and cannot be read directly by anyone.
• Two-Factor Authentication (2FA): OTP verification for additional account security.
• Restricted Access: Only authorized personnel can access specific data.
• Monitoring & Logging: All data access is logged and regularly audited.
• Regular Security Audits: Regular penetration testing conducted by third-party security specialists.

08Data Retention Period

We do not retain your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, in compliance with AML regulations.
• KYC Documents: 5 years after account closure, as required by regulations.
• Customer Support Records: Up to 3 years after the issue is resolved.
• Marketing Information: Deleted promptly upon withdrawal of consent.
• Cookie Data: Between 1 day and 1 year, depending on the cookie type.

09Your Rights

You have important rights over your personal data. 777jj respects those rights and is committed to helping you exercise them:

10Protection of Minors' Data

777jj strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and if any account is found to belong to a minor, it is immediately suspended and all associated data is deleted.

11Policy Updates

777jj may update this privacy policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, advance notice will be sent to your registered email or via SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

12Contact

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch. Our dedicated privacy team typically responds within 48 hours.

• Email: [email protected]
• Live Chat: Instant support from any page on the platform.
• Telegram: Join our official channels to stay updated.